In an industry where reliability and performance are paramount, the production of counterfeit lubricants poses a significant threat to both brands and end users across the sectors we work in. RS Clare is committed to safeguarding its global reputation and, more importantly, ensuring the safety and efficiency of its customer’s equipment.
Counterfeit products not only undermine our brand integrity but also present serious risks to industrial machinery. Any ‘fake lubricants’ often fail to meet the stringent quality standards upheld by RS Clare, leading to potential equipment failure, increased maintenance costs, and costly downtime. The use of counterfeit lubricants can also result in inferior lubrication, causing wear and tear that could severely damage machinery and compromise operational efficiency.
At RS Clare, we are dedicated to maintaining the highest quality standards and ensuring that our customers receive only the best, with our products taking many years of careful development, including field testing and lab testing, exclusively produced in our UK facility. As part of our efforts to combat counterfeiting, we have implemented advanced anti-counterfeiting measures.
Here are some key indicators to help you spot counterfeit lubricants:
- Supporting documents: ask for supporting technical documents that aren’t available on the company website, which help indicate whether the supplier or distributor is genuine.
- Unusual packaging: genuine RS Clare products come in high-quality packaging. Look out for packaging that appears flimsy or tampered with.
- Inconsistent labelling: check for inconsistencies such as typos, incorrect logos, or missing brand elements on the labels.
- Discrepancies in product codes: verify product codes against the company official database to ensure authenticity. Discrepancies could indicate a counterfeit product.
- Product appearance: consider whether it looks as expected and is homogenous. It should appear as described on the company TDS.
- Poor quality seals: authentic products have robust seals. Be cautious if seals are broken, loose, or missing.
By staying vigilant and purchasing only from authorised distributors, you can ensure the quality and reliability of your lubricants. We urge our valued customers to purchase lubricants exclusively from authorised RS Clare Sales representatives or approved RS Clare Agents and Distributors that are listed on our company website.
For more information on verifying authentic RS Clare lubricants or to report suspected counterfeit products, please contact our Customer Services team: info@rsclare.co.uk